You may remember my blog about ‘Problem Clients and your mental health’? Well there were a number of tips in there and as you may have read I didn’t follow my own ideal advice with this guy.
I recently did however, follow my own advice when it came to a lady who – HAD TO GO!
I employed all the coaching tools in the book. I played the gently gently card with her. I dug into family to find out more about other people in her life. We talked about her goals and how to progress towards them.
I have worked with a good number of clients over the years, some very challenging but this lady broke the mould. I decided after 4 weeks of trying my best that I had to cut her loose….
This was tough, I had poor sleeps leading up to the time I decided to make the break. I knew it was going to be good for my mental health and that my bank balance although worse off for losing her, would be better in the long run and I'd easily pick up new clients in the future.
This has come to pass. We parted company – she wanted feedback on why I felt that way. I gave her some kind words about willingness to change and directed her towards some books which may help get her head in the right space. For now I have created the space I needed.
I knew things were going badly when I would get to the end of a session and feel like an utter dunce. Like I knew nothing about what I was supposed to be an expert in because she already knew it herself or she had tried it and it didn’t work. Think – head and brick wall!!! This was doing mine in.
If you find yourself in this position, really take the time to weigh up the pros and cons of stopping or continuing. Some people deserve to be persevered with and I strongly believe others don’t – for our own sanity. This is clearly my own opinion you may feel differently but whatever you do give yourself time to process the options open to you.