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Silent successes (client achievements)

13/4/2022

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Often our clients don't notice the changes in their bodies. Obviously large amounts of fat dropped don't go unnoticed but there are a plethora of subtle changes which also occur as we work with our clients that, if we don't stop and celebrate them, they can become the new norm and before we know it can almost be disregarded and the opportunity for acknowledgment potentially lost!

Allow me to elaborate....

  • Drinking more water
  • Sleeping better/longer
  • Stronger/more control in particular movements (not lifts)
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  • More alert
  • More productive
  • More creative
  • Better relationships
  • Less headaches
  • Better skin........the list goes on
As Peter Drucker quite rightly said, "what get measured, gets managed." So my question to you is, what are you paying attention to and what are you specifically measuring so that you have regular opportunites to celebrate with your clients so they can also participate in their own successes.

​Clients will not always see what we see

We are the movement professionals right? That's why our clients came to see us in the first place. The things we take note of are possibly 'invisible' to our clients. They don't have the same lense to look throught that we do with our years of experience. Sure, we can communicate these things to them but even then they may not see it the way we do.

e.g. I have a lawyer who has been a long term client and he loves to run. We do plenty of single leg work of course and one of the go to's is a suspended single leg (side) lunge (yes we do reverse as well!). His hips have been travelling sideways on the left leg far more than they did on the right. 'Pelvic Drift' I referred to it as. He couldn't see or feel it. I had to video this for him to see just how much drift there was. Week by week this improved. We did plenty of other things but came back to it last night. And hey presto, no drift. This is an example of the silent success. He has gained strength but also proprioceptive adjustments (software not hardware) in how he moves which are the harder things to define. Using video, then a side by side comparison of before and after and YES, CELEBRATION time. He'd cracked it - more importantly he could see the change.

​What are you observing and what are you celebrating? I'll leave it with you...
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